RR Research

People are agitating...people are on hunger strike; Students have different views...professionals have different views. As per the interview with Cabinet Minister, (Human Resourse Development) Mr. Arjun Singh...on CNN-IBN, he is not willing to accept any facts and fingers. In short, after the interview he looks like a confused person...might be an effect of his age. Lets start from the very beginning, on the 27th of June 1961 Pt. Jawahar Lal Nehru (First Prime Minister of India) wrote to the Chief Ministers: I dislike any kind of reservations. If we go in for any kind of reservations on communal and caste basis, we will swamp the bright and able people and remain second rate or third rate. The moment we encourage the second rate, we are lost. And then he adds pointedly: This way lies not only folly, but also disaster. Lets have a look at some other figures..."Learning from Past Experiences"... NSSO, which is a government appointed body, has actually in its research in 1999 - which is the most latest research shown - that 23.5 per cent of all university seats are already with the OBCs. And that is just 8.5 per cent less than what the NSSO believes is .. more»

CRM in Higher Education "Today, more than ever before in human history, wealth of nations depends on quality of higher education." Higher education, today, is undergoing a more radical transformation than perhaps any other aspect of our culture. Educational institutions world-wide are undergoing fundamental shifts in how they operate and interact with their "customers": students, alumni, faculty members, and staff members. The quality of knowledge generated with higher educational institutions and its availability to wider economy is becoming increasingly critical to national competitiveness. New technology-based tools for gathering and disseminating knowledge have become central element of today's education. Technological, economic, sociological, and governmental forces are altering education dramatically, impacting its institutions, teachers, students, funding sources, and basic function in society. To unlock potential and helping talented people to gain advanced training, whatever their background, requires customer-centric approach to education. So, institutions need strategies that make them more receptive and responsive to their core constituencies - their students. Students increasingly see themselves as customers who purchase education services form competing providers. Kotler & Fox (1995) state, "The best organization in the world will be ineffective if the .. more»